Shipping & Returns - Carl Neumann | Photographer & Music Journalist


Shipping, Packaging & Returns


Postage and Shipping - Tough & Protected

All photo prints are printed in a professional lab in Los Angeles, California, U.S.A. It takes about 7-14 days for them to arrive--we know, we know, it's a long wait, but it's worth it because the quality is superb!

Not only are all of the photos printed with care and attention to detail, but the come on high-quality mediums. We also take the utmost care in making sure that each is carefully packed and shipped without the chance of damage.

All products are wrapped in tissue paper, plastic sleeves and thick cardboard to protect from bending and the rough travel time.


Gifts - Boutique Packaging

Photographs that are wrapped and nicely packaged, especially those on canvas, and metal mounts, make the most incredible gifts.

Our boutique packaging will knock the receivers socks off. Save a trip to the card store and let us do the wrapping for you.

Read more here about boutique gift wrapping: http://help.smugmug.com/customer/portal/articles/93351?b_id=1644


Returns

If, for some unusual reason, your prints are damaged, please let us know and we will get some more sent out to you immediately.

  • Boutique Packaging

    Boutique Packaging

    An optional touch of class

  • Gift Boxes

    Gift Boxes

    Quality Packaging


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